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Curriculum Vitae

informatii personale


F 14.04.1992

Permis conducere:  Cat.B, Data obtinerii:29.07.2011



Working for a company with a strong united team where I can set up a career involving higher responsibilities and develop new competencies. Landing a position that could leverage and enrich my experience, within an organization with good perspectives, offering stability and opportunities of professional and personal growth.

Salariu: nespecificat

Tip job: Full time

Departament: Resurse umane / Psihologie, Relatii publice, Office / Back-office / Secretariat, Marketing, Traduceri, Financiar / Contabilitate, Banci, Management

Oras de lucru: Bucuresti

Nivel Cariera: Mid-Level (2-5 ani)

Disponibil: oricand

experienta profesionala


01.12.2017 - prezent

Departament: altele

Titlu Job: commercial analyst


- Prepare ad-hoc reports and draw conclusion related to profitability, actual vs. budget, product availability, active promotions, inventory levels, etc. based on requests from commercial management team;
- Support preparation, monitoring and review of large promotional campaigns;
- Support data gathering, consolidation and verification within commercial team;
- Prepare financial calculations to support commercial initiatives;
- Participate to commercial activities improvement initiatives (identification, review of systems design specifications and workflows);

01.11.2015 - 31.12.2017

Departament: management

Titlu Job: business analyst


- Interface with the board members and business owners to clearly understand the analysis request
- Create individual database / working files per category, sub-category or client by compiling and combining sourcing data
- Working with Data visualization tools such as Tableau, building interactive reports, complex dashboards for managers from different regions
- Be able to understand at high level all the functionalities and design of the internal application
- Act as Subject Mater Expert of the application (SME)
- Regularly create and update the reports on status of agreed performance indicators to the board members
- Review and analyze account business data detailing performance indicators, sales trends and other sales data related analysis, providing recommendations to reduce gaps and increase data accuracy

- Provide mentoring, guidance and training to the new - entry employees in order to improve productivity and the process
- Internal procedures and policies development
- Business development

01.02.2015 - 30.11.2015

Departament: altele

Titlu Job: customer operations coordinator


- Monitor, control and manage business operations to meet customer expectations and company goals
- Liaise between customer and management to ensure smooth operations delivery
- Collaborate with the team members to develop innovative solutions and create standards that can be a benefit for the entire organization
- Database management (cleaning, maintaining, updating)
- Provide support and solve tickets related to the billing process in order to satisfy the end user’s expectations
- B2C payments monitoring
- Supervising card delivery and issuing process
- Coordinate and manage project tasks to ensure project delivery
- Evaluate current operational performance and provide strategic plan for improvements
- Identify problems in operations process and resolve them in quickly and timely manner

01.04.2014 - 28.02.2015

Departament: relatii clienti / call center

Titlu Job: collection specialist


- Making outbound collection calls in a professional manner while keeping and improving customer relations
- Resolving client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner
- Collecting customer payments in accordance with payment due dates
- Identifying issues attributing to account delinquency and discuss them with management

01.10.2013 - 31.12.2013

Departament: altele

Titlu Job: trainee


- Promoting the company products (credit cards for students)
- Supervising the clients in order to prepare the necessary forms to open a new bank account

- Reaching the sales target of the company

01.08.2012 - 31.10.2012

Departament: relatii clienti / call center

Titlu Job: telecommunications operator


- Respond to customer inquiries
- Maintaining the reports for call logs on a daily basis or weekly
- Responsible to inform the technical person in case of complaints made by customers
- Manage and update the database with the status of each customer

- Provide personalized customer service by responding to the needs of the customers




2016 - 2016 MBA (Master of Business Administration): Young Managers Programme la Maastricht School of Management din Bucuresti. Critical Thinking
Financial Intelligence
Business Dynamics
Leading People and Organizations
Strategic Business Leadership
Project Management
Managing Growth Through Innovation
2014 - 2016 Masterat: Financial Audit and Consulting la BUCHAREST ACADEMY OF ECONOMIC STUDIES din Bucuresti. - Participation in the Romanian KICC National final, organized by KPMG Romania 2015
- Participation in the P&G Case Competition, organized by Procter&Gamble 2015
- Participation in the HipoS Challenge Case Study Event, organized by HIPO Romania 2015
2011 - 2014 Facultate / Colegiu: Economics and International Affairs la BUCHAREST ACADEMY OF ECONOMIC STUDIES din Bucuresti. - Participation in the Case Study Event– Star Storage, organized by VWI Estiem 2012
- Student Scientific Contest - Statictics
- Award of workshop completion “Property Insurance”, organized by Astra Asigurari 2013


May 2012 - Jul 2012: Prevyou
Job title: Advertiser
Promoting the product (mobile application) and understand the customer needs
Nov 2011 - Aug 2012: Business Organization for Students (BOS)
Job title: Marketing Specialist
Promotional strategies for companies like:
Mondelez International
Roland Berger
Aqua Carpatica
Microsoft International

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