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-To take responsibility for and manage incoming delivery jobs via our ordering system, phone and email.
-Escalate issues to senior staff or departments as appropriate.
-To establish and maintain great client and supplier relationships on a daily basis. To maintain client, delivery partners/suppliers and TV station databases, and pass on any changes in specifications to the relevant departments.
-To ensure a smooth TV delivery workflow by communicating effectively with clients, local offices and internal staff such as Account Managers and Support Teams.
-To set up new clients and place distribution orders on behalf of any clients when required.
-To make sure delivery deadlines and SLAs are met.
-Deal with invoicing and admin queries and ensure any adjustments to billing are noted on the order and Billing have been notified accordingly.
-To alert senior staff members to any system problems then log these with respective Support Team.
CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies. We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.
As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability. We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits)
In CGS we appreciate performance, involvement, leadership skills, and being a pro-active team member. Join our team: if you think you fit the profile, than we are looking forward to meeting you!
Aflati mai multe despre politica de confidențialitate CGS cu privire la prelucrarea datelor dumneavoastra personale.