Publicat 01 Iul 2019 | Reactualizat 15 Iul 2019 | Expiră 31 Iul 2019

CUSTOMER SUPPORT ASSOCIATE - 6 Months contract

145 posturi

Candidatul ideal

PUT YOUR ENGLISH TO WORK! and join our Customer Support crew in Bucharest. Quanta is looking to hire and put together a team of English-speaking enthusiasts. The team will be supporting Accenture's efforts in offering high quality customer support for UK clients. So, if you:

  • Want to give a meaning to your summer;
  • Are looking for cool colleagues;
  • Are curious about how technology could improve people’s life;
  • Want to sharpen your communication skills;
We would like to have a short chit-chat on the phone. Go through the job description below and if it clicks with you than feel free to apply.

YOU’LL NEED:
  • To be fluent in English - mandatory;
  • To prove yourself as a solutions mindset person, a helpful nature, a passionate customer experience enthusiast;
  • To demonstrate speed, agility, critical-thinking, problem-solving skills and ability to act quickly on given directions;
  • To be able to adapt to continuously evolving products and customer needs;
  • To be available to start on Monday 8th of July.

Descrierea jobului

YOUR ROLE WILL INVOLVE:

  • Solving problems facing customers quickly and efficiently thus improving the overall customer experience;
  • Being responsible for diagnosis and management of nationwide incidents;
  • Solving technical issues which are facing customers to ensure the user is getting full benefit of the product;
  • Using a variety of systems to manage the customer journey and experience.

YOU’LL GET:
  • An attractive salary and extra benefits.
  • To work in a fun and startup mindset environment.

Descrierea companiei

We are a multinational group specialized in human resources services. Established in 1998 in Italy, Quanta Group now owns offices in Switzerland, the United States of America, Romania, Brazil and the Czech Republic.

Since 2002, with the founding of Quanta Romania, we have specialized in a niche market such as Aerospace Recruitment and Selection and have continued to explore new areas and offer services including: temporary work, recruitment and selection, posting international, organizational consultancy, personnel management, training, consultancy in the elaboration of projects with European funding and assistance during the entire process of financing and implementation.

CUSTOMER SUPPORT ASSOCIATE - 6 Months contract  -  Quanta Resurse Umane SRL