Publicat 29 Sep 2009 | Expiră 31 Oct 2009

IT Service Support Specialist

1 post
Anunț inactiv

Acest anunț a expirat și nu este disponibil pentru aplicare.

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Candidatul ideal

- University degree
- At least 3 years experience in support area (help desk support)
- Solid IT generalist support skills
- Good understanding of financial process, operating and business challenges of financial SSC
- Leadership skills
- Fluency in English
- Process improvement capabilities

Descrierea jobului

- Monitor performance of the support environment
- Report issues and threats
- Provide management reporting on performance of the service process
- Draft and prepare user, system and process documentation and archive this documentation properly in line with guidelines concerning quality and service
- Make future adjustments to applications possible
- Assist in developing and coaching the current IT support team members
- Take a leading role in the support process and in the delivery improvement
- Provide IT support

Descrierea companiei

We believe that what we do, we do well. We are proud of the services we offer, the team we have created and the results we achieve. Every person and project is unique, by offering a flexible and communicative approach we continuously exceed expectations, fulfill our professional goals and deliver.

IT Service Support Specialist  -  Barnett McCall Recruitment - Cluj Branch

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