Publicat 16 Ian 2020 | Reactualizat 13 Feb 2020 | Expiră 16 Feb 2020

Member Services Correspondent with English and French

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Candidatul ideal

Our candidate should have:

  • Superior studies
  • Speaking and writting fluency in English and French
  • Active participation;
  • Ability to receive and offer feedback;
  • Ability to outturn obstacles and prioritize tasks
  • Attention to details;
  • Capacity to have positive reactions in tensed situations;
  • Ability to communicate information verbally and in writing;
  • Active listening

Descrierea jobului

  • Offers support to the panelists or client-supplied respondents in, by email in English and French following the quality indicators set for the team
  • Solves the issues raised by the panelists, in collaboration with the departments in charge
  • Updates the database, according to the panelists’ requirements, using applications connected to the database
  • Writes documents addressed directly to panelists (newsletters, postcards, etc.), when requested;
  • Improves the documents and the website, suggesting new functions in view of increasing the respondents’ satisfaction degree
  • Sends monthly reports for monitoring his/her own support activity
  • Fulfils a fellow role for new employees, if requested by the Member Services Manager
  • Fulfils the responsibilities given by the Member Services Manager, according to the professional experience.

Descrierea companiei

Ipsos is the 3rd largest company in market and public opinion research which delivers information and analysis that makes our complex world easier and faster to navigate, and inspires our clients to make smarter decisions.

As a part of a multinational organization, Ipsos Interactive Services is a fully global HUB with regional centers, satellites and local footprint all over in Ipsos group. Recently, the company has over 1,7​​​00 passionate online and mobile experts worldwide, from whom 1000+ only in Romania (Bucharest, Brasov & Iasi). The company's mission is to deliver industry leading research on a wide range of international projects for the Ipsos researchers and Ipsos end clients, everywhere, using the most complete range of techniques possible Online-Mobile and Offline at the highest levels of quality, security, speed and cost efficiency.

Joining Ipsos offers you the opportunity to become part of an innovative, international Group that leads its markets. Ipsos has a strong presence in 90 countries, 18.000 employees and more than 5000 clients worldwide. A passionately company with curious experts that not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this, we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do. So that our clients can act faster, smarter and bolder. Ultimately, success comes down to a simple truth: YOU ACT BETTER WHEN YOU ARE SURE.

Find more info about Ipsos by visiting

Member Services Correspondent with English and French  -  Ipsos Interactive Services

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