Publicat 31 Mai 2019 | Reactualizat 28 Iun 2019 | Expiră 01 Iul 2019

Operations Executive with English

1 post
Expirat
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Candidatul ideal

  • Strong IT skills capable of using multiple Client' systems with training
  • Ability to liaise with clients – obtain data over the phone
  • Understanding of workflow processes and ability to change
  • Attention to detail
  • Proactive approach and self-motivated
  • Good communication skills both verbal and written
  • Ability to build strong relationships with remote delivery organization
  • Language competency – good level of English
  • MS skills – good level of Excel

Descrierea jobului

Role Scope: To be a centre of competence in MPS and the associated technology. To support billing and invoicing, XOS suite, MI reporting and MACD process.

General responsibilities:

  • Solves problems brought to their attention by the customer (internal or external)
  • Contribute to more efficient work processes
  • Carry out quality checks to ensure quality standards are maintained
  • Centre of competence on XDM, XSM and XRM
  • Ensures effective shared mailbox management
  • Participate in team meetings and general inputs in day to day improvements
Operational Tower Specific responsibilities:
  • Meter Read and Billing
  • Asset Management and MACD
  • Management Information

Descrierea companiei

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.

We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others. With a worldwide network of R&D, innovation labs and delivery centers, and 120,000+ ‘Ideapreneurs’ working in 39 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.

Website: http://www.hcltech.com

Expirat
Operations Executive with English  -  HCL Technologies Ltd.

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