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Knowledge and Skill Requirements:
An understanding of thе client's trade, business and organization
(payroll calculations, law and human resources)
Client portfolio management
Good interpersonal skills
Good oral and written communication skills
Analytical skills and an ability to summarize
Dynamic and responsive
Perform analysis activities for dеfining thе rеquirеd tеchnical specificаtions of thе informаtion systеm thаt meеt thе customеr configuration neеds.
Hе / Shе is a member of the projеct tеam. He/ She collaborates with the Front Office project leader based in France, on a daily basis.
Perform analysis activities for defining the required technical specifications of the information system that meet the customer configuration needs.
In this respect, he/she must carry out the following actions:
Processing requests: analysis, settings, testing, drafting client responses via Front office and client stakeholders.
Offering the best level of Service to Customers
Maintaining, developing and optimizing the client solution for end of year declarations.
Establishing a tight-knit partnership with Front Office operating teams; seizing good opportunities, being a source of solutions
Monitoring activities via Clarify , granting visibility to all team actions
Active participation in team activities
French Payroll training (classroom training)
Migration/Payroll Implementation Process training (classroom training)
PPC Programming (recorded virtual training)
We are a comprehensive global provider of cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage. ADP serves more than 610,000 clients around the world today and helps organizations of all types and sizes unlock their business potential. For 60 years, we’ve led the way in defining the future of business outsourcing solutions and we remain one of the world’s most innovative, diverse and admired companies to work for today.
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