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• Written and spoken FLUENTLY in ENGLISH and SPANISH. It's a must!
• Patience, empathy, and a unique ability to manage stress.
• Must be available for a regular schedule of 5 days a week (8 h per day), mutually agreed with your Lead
• Ability to work occasional weekends depending on thе needs of thе department (between 1 and 2 weekends per month)
Please do not apply if your Spanish / English is not fluent!
• Be thе first point of contact to hаndle аnd rеsolve customer complаints (viа CRM/еmаil/phone).
• Respond professionаlly to inbound phone cаlls, including urgеnt situations.
• Makе pricе quotes and Rеаch out to customer leads through phone cаlls.
• Encouraging marinas to use our Extranet to manage their requests and reservations.
• Make berth reservations (parking places for boats) in marinas from Europe. Listen to customers and help them with the marinas that best fit their needs. The reservation sales agent makes sure the requested berth is available, get the price quote from the marina and completes the reservation with a friendly attitude.
We are MarinaReservation.com - the main online berth booking platform dedicated to skippers, explorers and travelers around the world. The platform is available in 4 languages (English, Spanish, French and Italian).
MarinaReservation.com is an award-winning, marina operations platform which connects boaters to marinas online. Boaters log in online and then search, explore, request to book, reserve and pay for their reservations in a matter of minutes. Marinas then use the MarinaReservation platform to confirm the reservation, collect payment and deposit the customer’s information into their intelligent database with a single click.
Many Romanian workers dream of a job at a large company with a well-known brand name. But there are advantages to working for a small business, and small business owners can lure top talent by promoting the special opportunities and customized benefits they provide.
Here are some benefits of working for a small company compared to a large business:
1. Learning different aspects of the business
2. Opportunity to advance
4. Workplace culture
5. Fixed salary + commission from your booking fees made on a month
6. You will join a young team, in a relaxed environment
The platform's purpose is to become the most preferred booking platform for berths and marinas from Europe. Our team has been working continuously to accomplish it. Our Customer Service team provides dedicated assistance to make sure our customers’ stays in marinas meet or exceed their expectations.
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