Publicat 14 Ian 2020 | Reactualizat 21 Ian 2020 | Expiră 13 Feb 2020

Salesforce Business Administrator

1 post

Candidatul ideal

Skills, Knowledge and Abilities

  • Language Skills: English - Fluent in written and spoken
  • Good presentation & training skills
  • Good interpersonal and influencing skills. Ability to generate buy-in, collaboration and enthusiasm across peers, business units and functions
  • Ability to work with virtual teams and experience of working within sales environment
  • Good verbal/written communication skills
  • Commercial and business awareness within a sales environment with experience of both direct and indirect routes to market
  • Effective listening
  • MS Excel skills
  • Strong organisation, planning and project management skills; ability to prioritise tasks to meet business requirements and deadlines
  • MS Access skills
  • Professional competencies in data management and data analysis
  • Skills, Knowledge and Abilities
  • Language Skills: English - Fluent in written and spoken
  • Good presentation & training skills
  • Good interpersonal and influencing skills. Ability to generate buy-in, collaboration and enthusiasm across peers, business units and functions
  • Ability to work with virtual teams and experience of working within sales environment
  • Good verbal/written communication skills
  • Commercial and business awareness within a sales environment with experience of both direct and indirect routes to market
  • Effective listening
  • MS Excel skills
  • Strong organisation, planning and project management skills; ability to prioritise tasks to meet business requirements and deadlines
  • MS Access skills
  • Professional competencies in data management and data analysis
Personal Characteristics
  • Team player with flexible and committed, can-do approach and able to organise, plan and prioritise their own work.
  • Possess a willingness to take prime responsibility/accountability for own tasks
  • Flexible approach to meet changing requirements as and when they arise
  • Able to work on own initiative
  • Disciplined and methodical with good attention to detail
  • Willing to support all areas of the department to meet deadlines

Descrierea jobului

Main Responsibilities

  • Respond and effectively handle end-user inquires of business processes executed in Salesforce.
  • Deliver insights by providing CRM information to various levels of the business (reporting, dashboards)
  • Regularly audit data to uncover data integrity issues and/or opportunities for process improvements.
  • Perform contact cleansing - reporting and cleansing of contact data
  • Maintain and ensure high data quality within the CRM system
  • Ensure that the Sales Management Processes through sales productivity tools are extensively deployed, maintained, and enhanced to support go-to-market business models.
  • Understand go-to-market coverage strategies and implement them within Salesforce.
  • Champion the adoption and utilization of Salesforce within all user groups by providing education and support of business processes.
  • Provide oversight for multiple business projects at a time, including sharing expertise on standards, guidelines, and design patterns for Salesforce based on industry best practices.
  • Support marketing campaigns and lead management/processing – contact selection, campaign setup, lead processing

Descrierea companiei

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.

We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others. With a worldwide network of R&D, innovation labs and delivery centers, and 120,000+ ‘Ideapreneurs’ working in 39 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.

Website: http://www.hcltech.com

Salesforce Business Administrator  -  HCL Technologies Ltd.

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