Publicat 05 Iun 2015 | Reactualizat 06 Iul 2015 | Expiră 07 Iul 2015

Support specialist with French

3 posturi
Expirat
Anunț inactiv

Acest anunț a expirat și nu este disponibil pentru aplicare.

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Candidatul ideal

Requirements:
•A very good French level both written and orally (B2+, C1 desired)
•Good level of SQL/PLSQL
•University degree in computer science or engineering
•Good knowledge of Oracle and SQL Server databases
•Motivate
•Good analytical and synthesis skills
•A taste for customer service and responsibilities
•Ability to adapt and manage complex situations
•Autonomy and initiative
•Good team work skills

Descrierea jobului

ADP Employer Services provides payroll,HCM and outsourcing services to support customer’s workforce strategy. We are offering the position Support Specialist for Human Ressources Payroll Application(ZAP) for our Shared Service Center in Bucharest.

Responsibilities:

• Assist as first and second level support for our clients with their Human Resources and payroll systems (ZAP, PeopleSoft technical platform)
•Follows batch programs launch and execution rigorously
•Resolves client bugs (tracked via our CRM system) within contractual SLAs
•Reports activity (qualitative, quantitative).
•Solves requests: by developing, testing, answering Front Office consultants
•Offers best service to customers
•Establishes a close partnership with Front Office consultants
•Tracks activity via CRM in order to give visibility to the team on all actions taken
•Answers questions such as: where do I find this functionality?
•Write or amends existing technical process specifications

Expirat
Support specialist with French  -  Automatic Data Processing

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